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Call Centre Operator | Auckland City Toyota
Grey Lynn, Full Time, Customer Service
Please Quote Reference Number 53073
Exceptional communicator who enjoys establishing relationships
Thrive in a phone based customer service environment
Join Auckland City Toyota - part of Armstrong Motor Group

With 11 full franchise dealerships nationwide, the Armstrong Motor Group is New Zealand's largest independent automotive retail group. We have earned a reputation for excellence in everything we do, with both the industry and our loyal customer base.

We require an experienced Call Center Operator to maintain our high levels of service at Auckland City Toyota.

You'll be assisting our service team by contacting our customers to remind them that their services and Warrants of Fitness are due, and scheduling appointments if applicable.

You'll also be required to make outbound calls to our existing customers and people who have established relationships with the group. You will be furthering this connection with our customers through your timely, friendly communication.

Skills and Attributes required for this role:
- Confident and clear communication skills
- Experience in a call center environment
- Ability to build conversation with a range of people
- Fast and accurate data entry skills
- The ability to work with minimal supervision

Knowledge and/or interest in the automotive industry would be an advantage, but is not a requirement of the position. Although, experience with high volumes of calls and customer service skills are essential.

This is an exciting chance to work for a well respected and professional company who is looking to the future, with continued growth throughout the country both in size, but also in quality of product and service it provides to customers.

We offer our employees ongoing training, support and the opportunity to work in a great company atmosphere.

Applicants must be eligible to work in New Zealand.

Please note: Previous applicants need not apply.

If you think you have the skills and experience we're looking for, APPLY NOW and fill in the online application form.
Please Quote Reference Number 53073
Click to GO to application form

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