West Auckland, Full Time, Automotive
Please Quote Reference Number 68673
Customer Service & Automotive Parts
Keen eye for opportunities

This role is based in one of West Auckland's leading Car Repair and Service Centres and your key responsibility will be to maximise the sales of the Parts Department. You will need to have experience and adequate knowledge of parts to be successful.

You will be responsible for:
- Promptly processing all receipts of orders from all suppliers ensuring that all checking, documentation and storage requirements are met.
- Handling all customers (internal and external), whether in person or by telephone, in a courteous and helpful manner and ensuring that you properly qualify and accurately identify their needs. Where the parts being ordered indicate that there are normally other associated parts required.
- Recording the customer, model ID and part and quantity details on the order and where available pick the items. Supply the item and the invoice to the customer.
- Organising couriers for any returned items or sales and deliveries, keeping an accurate record to insure, should there be a client query these are documented.
- Location of hard to find parts that the Manager or Service Receptionist requires.
- Entering and recording all stock transfers between the branches parts departments.
- Accessing Parts Trader, quoting, following up on lost quotes vehicles less than 4 years old to determine causes of loss, building a process to insure minimal loss.
- Receiving vehicles for service within a section of the business.
- Processing customer over counter payments, filing Used Repair orders, carry out follow up/reminder calls to customers every day, assist in customer and vehicle deliveries, take messages and forward when necessary.

And attractive salary and bonus structure is on offer for the successful candidate.

If you want to work with a team who are rewarded with respect as well as a pay packet then you should apply.

We hope to talk with you soon! Please APPLY NOW through our online application form, with a cover letter including references/referees.

All applicants and information will be kept in the strictest confidence.

Please Quote Reference Number 68673
Click to GO to application form

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